Privacy Policy
PRIVACY AND CONFIDENTIALITY
Thank you for accessing www.smartdoko.com. We tend to respect your privacy and wish to guard your personal data. This Privacy Policy tends to collect under bound conditions disclosing your personal data. This Privacy Policy additionally explains the steps we've taken to secure your personal data. Finally, this Privacy Policy explains your choices relating to the gathering, use and speech act of your personal data. By visiting website directly you settle for the practices delineated during this Policy. Information protection could be a matter of trust and your privacy is very important to us. We tend to solely use your name and alternative data that relates to you within the manner taken off during this Privacy Policy. We solely keep your data for as long as we tend to are either needed to by law or as has relevancy for the needs to be collected. You’ll be able to visit the positioning and browse while not having to supply personal details. Throughout your visit to the positioning you stay associated and at no time will we have a tendency to determine you unless you've got an account on the positioning and go browsing together with your user name and password.
DATA THAT WE COLLECT
We could collect varied items of data if you get to position associate order for a product with us on the positioning.
We collect, store and method your knowledge for processing your purchase on the positioning and any do able later claims, and to supply you with our services. we have a tendency to collect personal info together with, however not restricted to, your title, name, gender, date of birth, email address, communication address, delivery address (if different), phone number, mobile variety, fax number, payment details, or checking account details.
We will use the knowledge you give to change us to method your orders and to supply you with the services and knowledge offered through our web site and that you request. Further, we'll use the information you give to administer your account with us; verify and perform money transactions in relevance payments you create online; audit the downloading of information from our web site; improve the layout and/or content of the pages of our website and customize them for users; establish guests on our website; perform analysis on our users' demographics; send you information we predict you'll notice helpful or that you have got requested from us, together with info concerning our merchandise and services, provided you have got indicated that you simply haven't objected to being contacted for these functions. Subject to getting your consent we have a tendency to contact you by email with details of different merchandise and services.
Payments that area unit created through the positioning are going to be processed by our relevant agent. You need to solely undergo the positioning info that's correct and not dishonest and you need to keep it up so far and inform us of changes. Your actual order details is also hold on with us except for security reasons cannot be retrieved directly by us. However, you'll access this info by work into your account on the positioning. Here you'll be able to read the main points of your orders that are completed, people who area unit open and people that area unit shortly to be sent and administer your address details, bank details and any report to that you'll have signed. You undertake to treat the private access knowledge confidentially and not build it obtainable to unauthorized third parties. we have a tendency to not assume any liability for misuse of passwords unless this misuse is our fault.
If you select to supply us with personal info, you consent to the transfer and storage of that info on our servers.
THIRD PARTIES AND LINKS
We might pass your details to different corporations in our cluster. We can also pass your details to our agents and subcontractors to assist us with any of our uses of your knowledge launched in our Privacy Policy. As an example, we tend to use third parties to help us with delivering merchandise to you, to assist us to gather payments from you, to research knowledge and to supply us with selling or client service help. We do not exchange data with third parties for the needs of fraud protection and credit risk reduction. We might transfer our databases containing your personal data if we tend to sell our business or a part of it. We do not disclose your personal knowledge to third parties while not getting your previous consent unless it is required to launch during this Privacy Policy or unless we tend to area unit needed to try and do this by law.
ACCOUNT PROTECTION
Your password is that key to your account. Use distinctive numbers, letters and special characters, and don't disclose your smartdoko’s password to anyone. If you are sharing your password or your personal data with others, bear in mind that the area unit liable for all actions taken within the name of your account. If you lose management of your password, you will lose substantial management over your personal data and should be subjected to lawfully binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you must straight off inform ‘SmartDoko’ and alter your password.
SECURITY
your info is kept in our servers. We have a tendency to treat knowledge as associate quality that has got to be protected and use various tools to guard your personal info against unauthorized access and revealing. However, as you most likely apprehend, third parties could unlawfully intercept or access transmissions or non-public communications, and alternative users could abuse or misuse your personal info that they collect from the location. Therefore, though we have a tendency to work with precautions to guard your privacy, we have a tendency to don't promise that your personal info or non-public communications can invariably stay non-public.
YOUR RIGHTS
If you're involved concerning your information you've got the proper to request access to the private information that we have a tendency to hold or method concerning you. You’ve got the proper to want us to correct any inaccuracies in your information freed from charge. At any stage you furthermore may have the proper to raise us to prevent mistreatment to your personal information for marketing functions.
Choice/Opt-Out
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us after setting up an account. If you do not wish to receive promotional communications from us, then please unsubscribe by clicking on the unsubscribe link in the email or contacting us in 9801013311.
Advertisements
We use third-party advertising companies to serve ads when you visit our Platform. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this Platform and other websites in order to provide advertisements about goods and services of interest to you.
Security Precautions
To protect your personal information from unauthorized access or disclosure, loss or misuse we adopt reasonable security practices and procedures, in line with international standards ISO/IEC 27001:2013 which is recognized as one of the highest information security standards. Whenever you access your account information, we offer the use of a secure server. The transmission of information is not completely secure for reasons beyond our control. We adopt industry standard security measures and keep updating our systems from time to time to protect your personal information against any hacking or virus dissemination. However, by using the Platform, the users accept the security implications of data transmission over the internet and the World Wide Web which cannot always be guaranteed as completely secure, and therefore, there would always remain certain inherent risks regarding use of the Platform. Users are responsible for ensuring the protection of login and password records for their account
Data Retention
We retain your personal information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. However, we may retain data related to you if there is a legal obligation to retain the data; if required to comply with any applicable statutory or regulatory retention requirement by law; if we believe it may be necessary to prevent fraud or future abuse; to enable SmartDoko to exercise its legal rights and/or defend against legal claims; or for other legitimate purposes. We may continue to retain your data in anonymize form for analytical and research purpose
Changes to this Privacy Policy
Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you to significant changes by posting the date our Privacy Policy got last updated, placing a notice on our Platform, or by sending you an email when we are required to do so by applicable law.
Contact US
Email: customer.service@smartdoko.com
Landline: 01-5907740
Viber / Whatsapp: 9801013311
Queries
If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at the contact information provided above
Remove Data from SmartDoko
In case a customer wants their data to be removed they need to contact SmartDoko in the information shared above explaining the reason why they would want to delete their information. Once the information is received SmartDoko will remove the customer data within 7 – 10 working days.
Last Updated 22nd September 2022.